The Tax Abatement Process

By Steven H. Berg, MAI, SRA

It can be quite a shock to open your tax bill, especially when revaluations seem to be so rare. If you ever think your property is assessed for too much, the law permits you to appeal. Before I get in to the specifics of how to appeal though, I want you to know that the Tax Assessor is not your enemy! In fact, quite the opposite is true. The Assessor’s stress level is the lowest when everybody is assessed fairly. As a result, they work quite hard to ensure that this is the case. When mistakes happen, they are there to help. The Assessor is not going to do the work for you; the law begins with the presumption that your assessment is accurate until proven otherwise. But, if you present a reasonable and supported case, you will be treated reasonably and fairly.

When you seek a reduction in your assessment, you are asking for an “abatement”. There are three grounds upon which you may be entitled to an abatement: 1) The municipality has the physical features of your home incorrect; 2) Market data does not support the assessed value of your home; or 3) Your home’s assessment is not reasonably assessed when compared to similar homes. Although it sounds scary, you can do this yourself.

Your Home’s Description

The first step is to get a copy of your “tax card” from the town’s Tax Assessing or Selectman’s office. This card contains all of your home’s physical information (e.g. measurements, size, condition, lot size, quality, etc.). You should verify that this information is accurate because this is the data upon which your assessment is based. Maybe your home is not as big as they say it is. Maybe you actually have fewer bathrooms. Maybe you do not actually have water frontage. If you find an error, point it out. And yes, you should point out errors that are in your favor also. I know it sounds absurd, but think of your karma!

Market Data

The key to the fairness of your assessment is the market value of your home. New Hampshire assesses real estate on an ad valorem basis, or “according to value”. If your town has just completed a revaluation, the assessment and the market value should be about the same. Keep in mind that values have risen substantially over the past few years; you may be surprised to learn just what your home is worth. As an aside, with all that new found value, you may want to talk to your Realtor about selling or to your banker about refinancing.

If the town has not just had a revaluation, ask at Town Hall what the “equalization ratio” is for your community. This figure is your town’s ratio of sale prices to assessed values. It is calculated by the State each year based upon the sales that occurred in the prior year. Suppose that your town reports an equalization ratio of 80%. Let’s also assume that your home is assessed for $200,000. Therefore, the Tax Assessor’s office believes that the market value of your home is $250,000 ($200,000 is 80% of $250,000). How do you feel about that number? Is it in the ballpark? If so, you are probably assessed fairly.

Yes, you will need to know what your home is worth. You are not required to submit an appraisal, but it really does create a much more persuasive case. An alternative might be to take a real estate agent up on their offer of a complimentary market analysis, or CMA. This will give you an idea of the value and it will also list some sales of homes that are similar to yours. This is not the same as an appraisal by a qualified appraiser, but it is a low cost alternative for your own use.

If you want to do this alone, most Assessors’ offices maintain fairly current sales records. Ask to see those records. Look for similar homes that are near yours or in similar neighborhoods. If, for example, you find a whole bunch of nearby houses that are similar to yours and they all sold for about $200,000 – $200,000 is a pretty safe guesstimate of the value of your home. But if the Assessor says your home is worth $250,000, you have an argument. Simply submit these sales to the Assessor. You should not forget about the equalization ratio though. If your home is assessed for $250,000 and the equalization ratio is 125%, in this example, you are correctly assessed. On the other hand, if you are assessed for $200,000, you think your home is worth $200,000 and the equalization ratio is 75%, you are over assessed because you should be assessed for $150,000. Again, your new best friend the Assessor will be happy to explain this to you. Just remember that market value and assessed value are not the same thing!

Inequitable Assessment

Forget about market value for a minute. Look up the assessed values of homes that you know to be similar to yours. If they are all assessed for less, you may be assessed unfairly. This type of appeal can be a long shot.

Let me give you an example: suppose your condominium is worth $200,000, the equalization ratio is 75% and you are assessed for $150,000. It sure seems like everything is OK. But wait …if all of the other identical units in your development are assessed for $100,000, that’s not fair. Sure, they are all under assessed, but the law requires equity. The Assessor may correct all of the other assessments next year, but until that time, you may have an abatement coming your way. Remember that the equalization ratio is simply an average for the whole town, so not every property will fit perfectly. Discrepancies can occur, so you must also make sure you compare your assessment to other assessments.

No Job is Done Until the Paperwork is Complete

If you meet one or more of these three grounds for appeal, you must complete a short application that the Assessor will provide. You can also download it by following the link on my “resources and links” page. This form is fairly self explanatory and if you have followed my suggestions here, you should have no trouble completing it. There are also filing deadlines, so be sure to ask about these at the Assessor’s office.

Although you can do all of this on your own, an appraisal can be very useful. An appraisal will provide you with all of the relevant physical information for you to compare to the tax card and supply an estimate of the market value. An appraisal of a typical owner occupied house or condominium in this region for tax abatement purposes will cost around $300 to $400 and will typically take an appraiser between two and three weeks to complete. You should make sure that the appraiser you hire is experienced with tax abatement work. There are a number of special requirements for this type of appraisal; if the report fails to comply, the Assessor may reject it. All of the Seacoast’s Tax Assessors and Selectman’s offices are very helpful, but government is government and there are rules to follow!

I probably should also mention the bad news: if your abatement request is denied, you have the option of appealing to either Superior Court or the State’s Bureau of Tax and Land Appeals. This process is much less fun and can take a few years. I am not going to discuss that procedure here, but you can find info at the BTLA’s web site (http://www.state.nh.us/btla/fileappeal.html).

Many appraisers offer consulting services that extend beyond simply providing an appraisal. For example, instead of preparing an estimate of your home’s value, they could provide you with a consulting report that simply identifies inaccuracies in your tax card. Perhaps an analysis of how your home’s assessment compares to similar homes, or to homes within a designated area is pertinent to your appeal. A qualified professional could even serve as your agent, representing you before the Assessor and engaging the services of another appraiser to appraise your home so they stay independent of the valuation process. The key is simply expertise.

 

Steven H. Berg, MAI, SRA lives in Portsmouth and is the owner of Sargent Consulting, Ltd. He is a graduate of Connecticut College, where he earned a Bachelor of Arts degree, cum laude, majoring in economics and sociology. Steven has been appraising a variety of property types in New Hampshire’s Seacoast area since 1987. He specializes in providing consulting services and litigation support and has amassed considerable classroom education on a wide range of related topics. Steven is both a residential and general member of the Appraisal Institute. In addition, he is a member of the Portsmouth Housing Endowment Fund Advisory Committee, is on the board of The Portsmouth Economic Development Loan Program and serves on an advisory panel to the City’s Assessing Office.

 

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